At Swain Techs, we believe that building a reliable and scalable network means understanding what demands your business will place on your computer systems over the life of the network. If a provider does their job correctly, no user should ever notice. If, on the other hand, the provider does a poor job, problems with expansion, permissions and reliability become evident fairly quickly.  Let us assist you with your next corporate integration, relocation or desktop upgrade.

Typical projects include:

• Desktop and server upgrades.
• Corporate relocation services.
• Merger or acquisition related integration projects.
• Corporate platform rollouts with associated user preparation and troubleshooting.

We specialize in:

• Workstation policies and employee productivity configurations.
• Drive imaging (Ghosting) and standard desktop configurations.
• Microsoft Windows Server / Active Directory domain installations including security, permissions structures and group policy implementations.
• Support for file, print and web services.
• Reliable and secure remote access / mobility services. 
• Server collaboration suites including Microsoft Exchange and Sharepoint
• Database installation including Microsoft SQL Server and MySQL
• Support for Novell and Linux environments including SUSE and Redhat
• Enterprise switching infrastructure design and support.
• Routing / Firewall architectures and WAN design services.
• Telecom carrier liaison services

We sell, install, configure and maintain a host of server, telecommunications and network solutions including the entire Microsoft product line and numerous others.  Click here to view our list of industry partners, all of which we sell, service and support.

Rates

Onsite Service

• Mon - Fri (9am-5pm): $110 / hour (minimum 1 hour, billed in ½ hour increments thereafter)
• After-Hours & Holidays: $150 / hour (minimum 2 hours, billed in ½ hour increments thereafter)
• Emergency Response: 25% Surcharge (4-hour guaranteed emergency response)

Trip Charges

• Up to 25 miles: $40.00
• Center City Philadelphia: $50.00
• 25 to 50 miles: $60.00
• 50 to 80 miles: $80.00
• Over 80 miles: $0.75 / mile traveled (both directions)

In-Shop Service

• General Charges: $125 bench-fee per system per incident (includes all service work performed to resolve issue)
• DVD Data Backup: $45 fee per backup up to 1 DVD ($5 / additional DVD)
• Data Recovery: $245 fee per drive (software recovery attempt of damaged, deleted or corrupted information)
• Pick-up / Drop-off: $20 + applicable trip-charge (up to 10 minutes for delivery/reconnection)

Remote Services

• Remote/Phone Service: $110 / hour (minimum ½ hour, billed in ½ hour increments thereafter)

See our entire Rate Schedule for more information and for information about our other services.