The client in question is a middle market bank distributed across the western area of Greater Philadelphia. The existing IT department was looking for a vendor to outsource their enterprise printer maintenance and support at both the bank branches and the corporate headquarters. They were also looking to augment their existing IT staff to address desktop support issues at some of the farther reaching branch locations. Read More...
The money management firm in question targets mostly high net worth individuals and private businesses looking for a comprehensive portfolio strategy in the US financial markets. The Small Business Server performing file, print and serving financial applications (such as Charles Schwab Portfolio Manager and Junxture CRM) was beginning to fail in a period when the warranty would no longer cover it’s parts or labor. The firm also faced erratic antivirus renewals along with a lack of collaboration due to the use of an outsourced e-mail service. In an industry wrought with compliance obligations, this customer needed a provider that could offer a comprehensive solution to install, maintain and support a network migration and put a service plan in place that would facilitate the compliance process. Read More...
The firm in question had previously operated on a Novell Groupwise platform that served as both their e-mail and document management system. Due to a host of compatibility issues and the lack of support from the manufacturer, the partners were looking for a more openly supported solution that could grow with the organization. Read More...
The client in question is a public relations firm specializing in middle market corporate communications along with media and green relations training. Due to their heavy emphasis on media coverage, the customer has a much larger than normal data storage requirement related to archiving video and audio press coverage. This client also required a secure infrastructure and security program that at the same time did not limit, viral, chat and RSS feed news monitoring. Read More...
“Indeed, on more than one occasion, a small business member has approached me at a Main Line Chamber of Commerce function to excitedly introduce me to the "best IT company ever", only to have that company be Swain Techs...I am very familiar with the standards of quality, value and service in the IT Industry and I can confidently say that Swain Techs exceeds every standard.” - Partner Law Firm
“Indeed, on more than one occasion, a small business member has approached me at a Main Line Chamber of Commerce function to excitedly introduce me to the "best IT company ever", only to have that company be Swain Techs...I am very familiar with the standards of quality, value and service in the IT Industry and I can confidently say that Swain Techs exceeds every standard.”
- Partner Law Firm